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Clínica Oftalmológica de Medellín
The Ophthalmological Clinic of Medellín SA was born in 2005 with the idea of providing care that exceeds the patient’s expectations. Today we are sure that we have achieved this goal, through the constant work and love of all of us who make up the COM family, who act based on two fundamental policies: Humanization of the Service and Patient Safety.
During these years the clinic has been characterized by providing personalized attention, ensuring that our patients feel calm and safe in all the processes of the institution. Patients and their families can be sure that when they enter the COM facilities they will always be greeted with a friendly smile and an attentive greeting from our staff, ready to listen to any concern, to provide any explanation and support with a cordial phrase. , a warm and friendly treatment, putting respect for their human dignity above any value. In addition, they will have security in our services based on 9 strategies designed so that our patients do not suffer any harm during the different processes and, on the contrary,
Humanized care is an ethical imperative for those of us who work in the health area, so the care we provide cannot be far from our reason for being: Patients and their families, who, above their bodily condition, what What they look for in health personnel is that they be fully understood as human beings within a health-disease process that requires comprehensive accompaniment at all stages of life.
As a result of this constant effort and dedication, the clinic has received several recognitions and quality awards from the Medellin Secretary of Health, for the management carried out in Patient Safety and Humanization of the Service in 2011, Honorable Mention; Year 2012, Bronze Category Award; Year 2013, Bronze Category and Year 2014, Ratification of the award of the year 2013.
We have been able to achieve the above because we have the most valuable asset: Our Human Talent , of which not only our patients and their families can attest, but also our suppliers, visitors, doctors and partners, who always receive a affable and excellent quality service, always based on a positive attitude that leads us to seek solutions and think about the common good.
It fills us with pride and satisfaction to tell you that we continue to fulfill our main objective: to provide high-quality, safe and reliable ophthalmology services, with state-of-the-art technology and a highly warm, responsible and qualified staff, and that we continue on the path of providing services based on high quality standards, well above the regulatory requirements of the country.
On this occasion, we want to welcome you to our new website, with which we hope to continue strengthening relationships with all our stakeholders: patients and their families, providers, doctors, state agencies, friends and the community in general. This space was made with you in mind, so that you can learn about our services, products, specialists and all the human talent that is part of the COM Family, as well as being a space for consultation and education for all.
We hope that it is to your complete satisfaction, this website was made with you in mind.
Cordially,
Diana Ma. Franco
Manager.
Ophthalmological Clinic of Medellin SA
“Put your eyes in our hands”